Metabo Service Centre in Dubai: Your Quick Reference Guide

 

1. Official Metabo Branch

Metabo maintains a dedicated office in the Dubai Airport Free Zone Authority, which serves as the central hub for spare parts, logistics, warranty claims, and general customer support. This branch supports both individual users and commercial clients across the UAE.

2. Authorized Service Partners

Dubai is home to several authorized Metabo service and distribution partners offering repairs, maintenance, and technical support:

  • AAB Tools Experience Center
    Located in Dubai Investment Park 1, this facility provides repair services, tool calibration, training sessions, and demonstrations for Metabo’s professional tool range.

  • Hamad Al Owais Machinery Trading
    Based in Al Quoz Industrial Area 3, this supplier also handles service and technical support for Metabo tools. They are well-known among contractors and industrial users.

  • Maintive
    A trusted partner in Dubai that assists with customer service, tool diagnostics, and coordination of Metabo tool repairs.

3. Other Trusted Access Points

  • Shefa Group FZE, located in Sharjah SAIF Zone, is ideal for customers based in the northern emirates.

  • Homework LLC, a retailer in Deira Souq, offers tool sales and may help facilitate referrals for service or repairs.

What Services You Can Expect

Whether you’re a casual user or part of a large industrial operation, Dubai’s Metabo service centers offer a wide range of professional support:

  • Tool Inspection & Repairs: Diagnostic testing, troubleshooting, and repairs using original Metabo parts.

  • Calibration & Training: Some partners provide tool calibration, demonstrations, and training services to help maximize tool life and accuracy.

  • Warranty Handling: Authorized centers manage warranty claims for registered products, provided you have valid proof of purchase.

Suggested Service Locations at a Glance

Service TypeRecommended Location
Official logistics and supportDubai Airport Free Zone (Metabo Branch)
Repairs, calibration & trainingAAB Tools Experience Center, DIP
Tool service & accessoriesHamad Al Owais Machinery, Al Quoz
Access from SharjahShefa Group, SAIF Zone
Retail and basic tool supportHomework LLC, Deira

Pro Tips for a Smooth Service Experience

  1. Contact Before Visiting: Not all outlets offer full in-house repair services—call ahead to confirm.

  2. Bring Your Purchase Documents: Warranty support generally requires an invoice or proof of purchase.

  3. Ask About Turnaround Times: Repairs may take from a day to a week depending on the issue and part availability.

  4. Consider Calibration Services: If you use Metabo tools for precision work, calibration ensures optimal performance.

  5. Use Nearby Locations: Choose service centers based on proximity to save time and reduce tool downtime.


Dubai’s network of Metabo service centers and authorized partners provides excellent support for power tool users. Whether you need repairs, replacements, technical support, or product guidance, the right help is never far away. For professionals and DIY users alike, maintaining your tools through an authorized service center ensures long-term performance and reliability.

Need help contacting a service center or determining if your tool is under warranty? Feel free to ask—I'm here to assist!

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