Metabo Service Centre in the UAE: What You Need to Know

 

Overview: Metabo’s Presence in the UAE

Metabo, a globally recognized German manufacturer of professional power tools, has established a strong presence in the UAE through official branches and authorized service partners. Whether you're a contractor, technician, or DIY enthusiast, reliable support and tool maintenance are easily accessible throughout the region.

Official Service Points in Dubai

Arabi Emirates – Dubai

Arabi Emirates operates a regional office in the Dubai, which serves as a central point for customer service, spare parts, and warranty support. This location primarily supports tool distributors and commercial clients but also assists with individual service inquiries.

Maintive – Authorized Metabo Partner

Located in Dubai, Maintive is an official sales and service partner for Metabo tools. Customers can contact them for warranty claims, repairs, maintenance, and technical consultations. They also offer pickup and drop-off services in certain areas.

Additional Dealers and Service Providers

Shefa Group FZE – Sharjah

Based in the Sharjah Airport International Free Zone (SAIF-Zone), Shefa Group is another supplier and service partner offering Metabo tool support. This location is ideal for users based in northern emirates seeking efficient access to parts and servicing.

Homework LLC – Deira, Dubai

While primarily a retailer, Homework LLC stocks a wide range of Metabo tools and accessories. Some customers have found them helpful in facilitating tool servicing or providing referrals to authorized repair centers.

Other Industrial Suppliers

Various industrial supply stores in areas like Al Quoz and Dubai Investment Park carry Metabo products and may assist with repairs or coordinate with official service centers. These stores are convenient access points for tool users across Dubai’s construction and industrial zones.

What to Expect from Metabo Service in the UAE

  • Tool Inspection and Diagnosis – Most service centers offer quick inspections and diagnostics for common power tool issues.

  • Original Spare Parts – Repairs are carried out using genuine Metabo parts to maintain performance and safety standards.

  • Quick Turnaround – Depending on the complexity, repairs can often be completed within 24 to 72 hours.

  • Warranty Claims – Service centers assist with warranty verification and claims, provided customers have proof of purchase.

  • Post-Service Support – Many centers provide a service warranty on replaced parts or repaired tools for added peace of mind.

Tips for Getting Your Metabo Tools Serviced

  1. Call Ahead – Not all locations handle in-house repairs, so it's best to confirm service availability and procedures.

  2. Bring Documentation – Have your purchase invoice and warranty card with you to streamline the process.

  3. Ask About Lead Time – Some service centers offer expedited options for urgent repairs.

  4. Check for Pickup Services – Certain partners offer collection and delivery services for commercial accounts or bulk repairs.

  5. Register Your Tool – If available, register your Metabo tool online to extend warranty coverage or access additional support features.


Metabo’s strong service network in the UAE ensures that professionals and enthusiasts can keep their tools in peak condition with minimal downtime. Whether you're seeking a simple repair or a complex part replacement, the UAE offers convenient access to Metabo's world-class support. By contacting the right service partner and preparing ahead of time, you’ll be back to work with your tool in no time.

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